Building my first Fin Procedure: a "warts and all" video | Community
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Building my first Fin Procedure: a "warts and all" video

  • March 11, 2026
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Conor
Super User ✨
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I just published a new Support Stack Solo episode showing how I built my first Fin Procedure inside Intercom.

Instead of just answering questions, this procedure turns Fin into a qualification concierge for my website. It asks a few questions, stores attributes, scores the lead, and routes them to the right next step.

If you're experimenting with Fin Procedures or AI workflows, this is a practical walkthrough of the full setup (including what broke during testing).

Watch it here: Support Stack Solo E03: How to Build a Fin Procedure in Intercom (Real Qualification Concierge)