I want to be able to set the redetect on closure for Fin and for teammates separately. For example, I want to be able to set up an attribute to be redetected upon Fin closure but not teammate closure. The reasoning here is that we want to rely on Fin to set the attribute when a human is not involved, but when a human is involved, we want to trust the human.
Submitted
Fin Attributes - ability to redetect only on Fin closure (not teammate closure)
Join the Intercom Community 🎉
Already have an account? Login
Login to the community
No account yet? Create an account
Intercom Customers and Employees
Log in with SSOor
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.