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Answered

Fin Can't Be Trained

  • May 9, 2025
  • 3 replies
  • 180 views

I added a bunch of data from my database, but fin can’t answer a single question related to that.

Best answer by Paul B12

Hi ​@SPOT Mídia Digital support engineer Paul here.

Adam shared a helpful point - 

Has Fin had time to index it?

  • It can take a few minutes to index new content.

  • Saying that, anything turning into hours or days can be flagged.

Where did you add the data and Is the content publicly accessible?

If this is a pressing issue for you and your team reach out to our support team for a speedy reply.

3 replies

Adam Warden
Innovator ✨
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  • Innovator ✨
  • 19 replies
  • May 9, 2025

Depending on how much content has been fed and how soon you tested the response, Fin might still be digesting the content and won’t give an accurate answer. 


Paul Byrne
Intercom Team
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  • Intercom Team
  • 118 replies
  • Answer
  • May 11, 2025

Hi ​@SPOT Mídia Digital support engineer Paul here.

Adam shared a helpful point - 

Has Fin had time to index it?

  • It can take a few minutes to index new content.

  • Saying that, anything turning into hours or days can be flagged.

Where did you add the data and Is the content publicly accessible?

If this is a pressing issue for you and your team reach out to our support team for a speedy reply.


Tommy Mains
Innovator ✨
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  • Innovator ✨
  • 21 replies
  • May 12, 2025

@SPOT Mídia Digital, any update from your end? Fin should have had enough time to digest everything. Have you tested more?