Hey Everyone, I just wondering some intercom users, I am working on Compliance Monitoring for Intercom users.
Question
Is Compliances Are Important ?
+2Hi there! It depends what you mean by compliance monitoring.
Are you looking at conversation QA/audit trails, data privacy (GDPR/HIPAA), or something else?
If it's conversation quality/compliance review, Intercom's built-in Monitors feature (Settings > Monitors) lets you auto-score conversations against custom scorecards, including compliance-style criteria. That might cover what you need. What's the actual use case?
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