Hello!
I wanted to report a couple of issues we’ve been experiencing with the FIN Suggestions feature:
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Suggestions tab showing empty results – We sometimes see that a suggestion appears to be available, but when we open it, it’s actually empty (no comments or text).
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Article changes not saving – When trying to edit an article through FIN Suggestions, we often get an error saying the changes could not be saved. In some cases, the changes aren’t even saved as a draft, which has caused us to lose work and time.
Could you let us know if these are known bugs or if there are any current workarounds?
Additionally, we were wondering if there are any options to guide or rate suggestions so the system can learn from our feedback. At the moment, many suggestions seem repetitive and often just reword content without explaining why the original version might not be good. It would be great to have a way to indicate which suggestions are more helpful and steer the system toward providing more useful outputs.
Any information about planned improvements or the future of the Suggestions feature would also be appreciated. Thank you!
