Pull information from website rather than link to it

Question

Is there a way to have the Fin AI agent reference information (including hyperlinks to PDFs) on a website but restrict it from linking customers to the site? We have a page with links to user manuals for devices listed on our website that was meant to just be for AI reference rather than for public consumption. We want Fin to be able to answer a question troubleshooting use of a specific device type with the user manual, but don’t want to take customers to a page with a huge table of devices on it.

Tommy Mains · Accepted Answer

Interesting. I don’t think you’d be able to get Fin to offer up a link to a PDF that’s linked on a webpage, BUT you could probably upload the PDF as a webpage itself and then use guidance to send users a direct link to the PDF’s webpage.

Nathan Sudds · Answer

​@karan90xThat should be doable with some guidance, potentially just take this paragraph you sent here and ask Claude to help you write a Guidance prompt to give it that instruction.There’s a content source Guidance type that would allow you to share some guidance specifically about how to use that source and you can experiment with it. You just need to @mention the content source then add some instructions.Here’s a very rough idea but I get the sense this might work for what you need based on my experience:

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