Hey @בן​ 👋🏼

There's no way to set up your bots to work with the WhatsApp Integration in Intercom. The Octopods integration only works with the Inbox - it does not work with our Bots either.

This would be a feature request for our team 🚀 I'll pass this along to the team for you - Please provide any feedback or share any context you may have in regards to your use case here!

Do you have any updates about this topic? I need to create a bot using answers from WhatsApp (octopods integration)

HI Pedro Genezez It’s Mat from the Support Engineering Team

Actually, you can now use Fin in all your chats (including WhatsApp).

You can read more about it here:

https://www.intercom.com/help/en/articles/7120684-fin-ai-agent-explained