We receive a large amount of requests from the Email channel. I have a set of rules in place to tag conversations and wish to provide Buttons with potential self serve answers for requests arriving via Email.
Best answer by Eric Fitz
View originalWe receive a large amount of requests from the Email channel. I have a set of rules in place to tag conversations and wish to provide Buttons with potential self serve answers for requests arriving via Email.
Best answer by Eric Fitz
View originalHey @user260, we do not currently support emails as a channel for any of our bot functions (Custom Bot, Resolution Bot etc.). I'd be happy to flag your feature request here via our @Product Wishlist group.
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