Can I change the "Bot" text at the bottom of the Operator Name? I want it to say something like - "Customer Service". | Community
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Can I change the "Bot" text at the bottom of the Operator Name? I want it to say something like - "Customer Service".

  • Sep 12, 2022 3:05 PM UTC
  • 2 replies
  • 286 views

Screen Shot 2022-09-12 at 10.01.50 AM

    2 replies

    Employee
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    • Paul M11Employee
    • Employee
    • Sep 13, 2022 4:07 PM UTC

    Hey @user1887​ 👋 It is not currently possible to change or remove this text from this section. The name of the Operator can be changed in the settings you linked above but not the bot writing.

    • Chris Liu
    • New Participant
    • Aug 21, 2023 10:18 PM UTC

    I second this feature request. 

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