Question

Can I change the "Bot" text at the bottom of the Operator Name? I want it to say something like - "Customer Service".

2 years ago
September 12, 2022
2 replies
124 views

User1887
New Participant

Screen Shot 2022-09-12 at 10.01.50 AM

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Paul M11
Employee
53 replies
2 years ago
September 13, 2022

Hey @user1887 👋 It is not currently possible to change or remove this text from this section. The name of the Operator can be changed in the settings you linked above but not the bot writing.

Chris Liu
New Participant
1 reply
1 year ago
August 21, 2023

I second this feature request.

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