Can I change the text of Operator’s “the team will reply in…” message? | Community
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Can I change the text of Operator’s “the team will reply in…” message?

  • Jun 26, 2020 10:07 AM UTC
  • 1 reply
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When my customers write to me, the bot replies with “the team will reply in…”. Can I change what appears in this message?

Best answer by Eric Fitz

It’s not possible to change the text of Operator’s replies, these are fixed for all customers across all of the available languages for Operator.

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1 reply

Eric Fitz
Employee
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  • Employee
  • Answer
  • Jun 26, 2020 10:54 AM UTC

It’s not possible to change the text of Operator’s replies, these are fixed for all customers across all of the available languages for Operator.