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I am trying to see if it’s possible to do an automated email for those who:

 

  • Just subscribed
  • Have been inactive for 10 days

 

I was going through the list of options on Intercom and wasn’t able to figure out where to go for that.

Hi @Sherry Jiang ! Ebenezer here from Engineering Support👋.

You’re able to send Event triggered emails, so in this case when a user subscribes it will trigger an Event which will in turn trigger an emails to that user.

This article has more info on this.

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