Custom Bot launched only on a specific link

  • 5 April 2023
  • 1 reply

Hi everyone!


We have the chat in two places: a logged area and some links in the Help Center.

I want to add a custom bot only in the flow that is launched from Help Center, is it possible?


Best answer by Nathan Sudds 11 April 2023, 00:40

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Userlevel 5
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@Jeisyka  This should be possible by using the URL feature in the Rules > Triggers workflow on the Custom Bot by adding the URL under Where to Send, I do believe this works with Help Center urls not just your main site. Hope this helps.