Is there a way that with a customer-message the URL is sent of the page the user is on? With this URL we can track on which document the user currently is in our application (the URL serves us as a document-ID).
Question
How can I configure the bot so it always automatically sends the URL the user is on with a message the user sends?
Is this what you're looking for?Reply
Most helpful members this week
Join the Intercom Community 🎉
Already have an account? Login
Login to the community
No account yet? Create an account
Intercom Customers and Employees
Log in with SSOor
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.