Is there a way that with a customer-message the URL is sent of the page the user is on? With this URL we can track on which document the user currently is in our application (the URL serves us as a document-ID).
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Hey @achim! Oséas here from the Customer Support Specialist team 🕵️
You can have access to the page a user is on when they send you a message by hovering the mouse over the chat icon here 👇
Is this what you're looking for?
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