How to create a custom bot to provide support from a button in my mobile app? | Community
Skip to main content
Answered

How to create a custom bot to provide support from a button in my mobile app?

  • Jul 5, 2023 12:59 AM UTC
  • 1 reply
  • 196 views

Hi, 

I know you can customise your messenger so that it can "provide support from a button on your website". Just wondering how i can achieve the same effect in a mobile app? 

Best answer by Shauna

Hey @User2369 👋🏼  Shauna here from Support! 

Custom Bots from a button do not work within Mobile apps - they only work on Desktop Web & Mobile Web.

This would be a feature request - I will share this with the Product team for you 🚀 

View original

1 reply

Shauna
Intercom Team
Forum|alt.badge.img+6
  • Intercom Team
  • Answer
  • Jul 7, 2023 1:39 PM UTC

Hey @User2369 👋🏼  Shauna here from Support! 

Custom Bots from a button do not work within Mobile apps - they only work on Desktop Web & Mobile Web.

This would be a feature request - I will share this with the Product team for you 🚀