I set up a Custom Object and Linked it to *both* the Person and Conversation objects, as stated in this article.
In the Visual Editor, when I select Save reply... I don't see my attribute under the Person object and I don't see the Custom object.
I set up a Custom Object and Linked it to *both* the Person and Conversation objects, as stated in this article.
In the Visual Editor, when I select Save reply... I don't see my attribute under the Person object and I don't see the Custom object.
Hey @anik Racheal from the support engineer team here👋
In short- you can choose the relationship attribute where the user's selection should be stored. With that being said there's a lot of pieces at play with Custom Objects, definitely best to work out with the team so we can take a look at your specific set up. I see you've already reached out to the team on this- they will be with you as soon as possible!
Already have an account? Login
No account yet? Create an account
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.