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Is there a maximum limit for characters in a macro?

  • February 22, 2024
  • 1 reply
  • 36 views

 Hello, 

I would like to know if there is a maximum limit for characters included in a bot message included in a workflow. 

Thank you in advance! 

 

Best answer by mateusz.leszkiewicz

Hi Kara,  It’s Mat from the Support Engineering Team 😀

We are not surfacing that number, but I can assure you it is more than enough. 
I’ve recently tested the maximum length of a message in the workflow, and I could squeeze 1000 words.

May I ask why it is important to you? How may we help you with setting up a workflow?

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mateusz.leszkiewicz
Intercom Team
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Hi Kara,  It’s Mat from the Support Engineering Team 😀

We are not surfacing that number, but I can assure you it is more than enough. 
I’ve recently tested the maximum length of a message in the workflow, and I could squeeze 1000 words.

May I ask why it is important to you? How may we help you with setting up a workflow?


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