We dont already have a bot, but are looking for bots based on intercom for inspiration :)
We are proud of how our Rippl bot performed during peak times a few months ago. It saved our customer support team by responding to over 70% of incoming questions...
https://www.paperkite.co.nz/rippl//p>
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Case study is here...
https://www.intercom.com/blog/rippl//p>
We also recently helped Volkswagen New Zealand set up their chatbot Herbey - and they are seeing great results
https://www.volkswagen.co.nz//p>
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hi @rob h12​ ! many thanks for your insights! really nice result! as i understood you are working for a marketing agency. which department (on customer side) is driving chatbot projects? sales, marketing, customer service?
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