Unable to get reply from bot through "Reply to Conversation" interface,how do i fix it?
Best answer by Lisa B11
Hey @xiao 👋
Would you mind sharing some further details on the issue you are facing please, when you say you are unable to get a reply from bot through reply to conversation, is this in the Inbox itself or in the Messenger? If you could attach a screenshot here to the area you are referring to that will help me to troubleshoot further for you 🙌
+5- Employee
- Answer
Hey @xiao 👋
Would you mind sharing some further details on the issue you are facing please, when you say you are unable to get a reply from bot through reply to conversation, is this in the Inbox itself or in the Messenger? If you could attach a screenshot here to the area you are referring to that will help me to troubleshoot further for you 🙌
Join the Intercom Community 🎉
Already have an account? Login
Login to the community
No account yet? Create an account
Intercom Customers and Employees
Log in with SSOEnter your E-mail address. We'll send you an e-mail with instructions to reset your password.