When incorporating the resolution bot into a custom bot, what's the question you ask in order to most optimally trigger the resolution bot answers? Any philosophies here? 
Page 1 / 1
Hey, we literally ask them to ask a question using the interrogative words & keywords: "...or ask a question in the chatbox below, using keywords and interrogative words (how/when/what).
For example:Â How can I check-in a guest?"
Â
and in most cases it helps
Thank you!
Reply
Join the Intercom Community đ
Already have an account? Login
Login to the community
No account yet? Create an account
Intercom Customers and Employees
Log in with SSOor
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.