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self‑only performance view in Workforce

  • August 21, 2026
  • 1 reply
  • 71 views

self‑only performance view in Workforce  (So an agent will only see their performance an not the whole team) - I believe this is in progress as per conversations with the Workforce team but just looking for an update.

1 reply

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  • Intercom Team
  • September 23, 2026

Hey Phil, hope you’re doing good! I can see it is a candidate for our Roadmap but has not been confirmed yet. So there’s no clear timeline as of yet, as to when it will be worked on.

Let me know if you have any further questions!