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Get more out of Intercom using our API and webhooks
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When the visitors initiate the chat , We are collecting basic info from users, Our requirement is,When the users filled our form then we just need to send out our meeting link to the users automatically, Is it doable through Custom Bot or API? If yes, Which API will suits for us? Is there any option to share the room link (3rd party Meeting Link) via intercom. We have their 3rd party API With us, Much appreciated if anyone gives solution,
For example: Webhook-model has event conversation.user.created which seems to return Conversation type.But if I request the same conversation by id from REST api (i.e. GET /conversations/id) the one from webhook and the one from REST will have different properties . E.g in the webhook's one there is no Source field and not all conversation parts are present. The same goes to contacts If it's intended maybe types from webhook model should be documented separately?
I have around 6000+ test usres in our account and we are about to go live. I have checked and found out that intercom provides delete user API in version 1.4. I have tried the v1.4 user list API and it is working but when I tried the delete usre API, I believe I got the success response. But when I checked the user list API again, I can still see the user and in intercom interface also I can see the same user. So I am confused now that whether the delete user API actually works or not? Can you please confirm? A quick response will be much appreciated.
Api Response { "type": "error.list", "request_id": "001abpf1ufhhbsgi1ku0", "errors": [ { "code": "server_error", "message": "Server Error" } ]} Value passing custom_attributes : {"Status": "Active"}
Our company uses Looker for data and analytics with our product. The Product team uses all of the different data stats collected from different places to define the product adaption, UX/UI, and Voice of the Customer.We use Segment to collect data from different sources, including Intercom. The issue I'm running into is Segment will not update their Intercom API from 1.x to the newest 2.2 which provides many updates for customer support.We are either going to have to build our own integration directly from Intercom to Looker (not ideal at all) or possibly someone from Intercom can connect with Segment to move this along?
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