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Intercom Phone in Brazil?


I currently see a beta version of Intercom Phone running on my platform. When will the call function be fully released?

 

 

Best answer by Jacques Reynolds

Hey ​@Joana Guerra 👋 Jacques here from Intercom Support. I hope all is well today.

Phone numbers can be provisioned for countries like the US, UK, Australia, and several others, but currently not Brazil.

If you are seeing a beta version, it might be part of a limited test, but there is no official release for Brazil at this time.

That said, I’d be happy to flag this as a feature request for you as it is a great idea!

You can also check if this feature has been recorded on our Product Wishlist in our Community! You can search and upvote existing requests or create new requests 🙌 Check out the quick guide on how the Product Wishlist works here.

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Jacques Reynolds
Intercom Team
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Hey ​@Joana Guerra 👋 Jacques here from Intercom Support. I hope all is well today.

Phone numbers can be provisioned for countries like the US, UK, Australia, and several others, but currently not Brazil.

If you are seeing a beta version, it might be part of a limited test, but there is no official release for Brazil at this time.

That said, I’d be happy to flag this as a feature request for you as it is a great idea!

You can also check if this feature has been recorded on our Product Wishlist in our Community! You can search and upvote existing requests or create new requests 🙌 Check out the quick guide on how the Product Wishlist works here.


  • Author
  • New Participant
  • 3 replies
  • January 24, 2025

Thanks so much, ​@Jacques Reynolds !

I’ll definitely take a look at it on the Product Wishlist. I really appreciate the suggestion!


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