Hi Rick Maza, It’s Mat from the Support Engineering Team

This app is actually created by one of our partners, so they are going to be the best place for you to reach out to for support. If you're uncertain of who to contact, I recommend going into the Intercom App Store and clicking on the link to the partner's website below their app listing, like you see below

Many of these listings will also link to support documentation, as well as their support team. As a note, to be able to view this information you will need to be logged into Intercom and have that app installed for your workspace.

Let me know if you have any questions about this!