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Salesforce integration - Turn off sync to activities

  • May 23, 2022
  • 1 reply
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A

I dont want to sync to the intercom chats to Salesforce activity. How to change this?

Best answer by Aparna

Hey @alfia​ ! If you head to Salesforce settings in our app store you will see an option to turn off the Automatically create Salesforce activities option under Set up cases. Here is a link to an article on that

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  • AparnaEmployee
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  • 328 replies
  • Answer
  • May 27, 2022

Hey @alfia​ ! If you head to Salesforce settings in our app store you will see an option to turn off the Automatically create Salesforce activities option under Set up cases. Here is a link to an article on that


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