Product Roadmap Review

Product Roadmap Walkthrough

Meet Fin — the top-performing AI Agent for customer service.

Powered by the proprietary Fin AI Engine™, it combines generative AI with deterministic rules to handle even the most complex, multi-step queries. Fin adapts, acts, and resolves like your best human agents, delivering exceptional, on-brand customer experiences and industry-leading resolution rates.

Led by Intercom's VP of Product, Brian Donohue, this session will provide an intimate preview of Intercom’s latest product releases & tech updates, effectively setting the new standard for AI customer service.

Experience the future of customer service firsthand.