Hi All, I am Julian, the Co-Founder of Journey Mapper, a specialist AI Service Agent implementation and Intercom optimization provider. Our team has been working with CRM, AI and CX platforms for our whole careers and are Fin experts.
Whether you're rolling out Fin for the first time, connecting it to your existing Helpdesk, or looking to scale and optimize it, we can help. Check out the options for supporting your Intercom initiatives with us on our website here: www.journeymapper.net/fin
If you are new to Intercom and Fin, you might be interested in our terminology glossary post in the community.
If you want to hear about different customer journeys in launching & optimizing Fin, check out our latest webinar.
You can find my Intercom community expert profile here and follow our company for top tips on Linkedin. Thanks.