I was wondering if there is a way to have a dynamic link in the intercom inbox (on the right side) where we can store a conversation_id as a variable ?
Quick Links is exactly what we’d need, but there is no option to add a conversation attribute. Only User, Company or Event attributes.
+3Hi
Jennifer here from Intercom 😊
This is not possible at the moment but I will pass this feedback on to our Product Team on your behalf and keep my fingers crossed for you 🤞
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