We assign agents to work, for example, on Emails, Calls, or Live chat; they should be able to select their availability to receive conversations from the inboxes assigned.
Submitted
ability for agents to select what channel should they be receiving conversations from
Join the Intercom Community 🎉
Already have an account? Login
Login to the community
No account yet? Create an account
Intercom Customers and Employees
Log in with SSOor
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.