While added participants are looped in via email, it would be very helpful if these conversations were visible in their messenger as well. (screenshot from docs)
Submitted
ability to add multiple participants in messenger
+3- Intercom Team
Hi
Jennifer here from Intercom
Thanks for this feedback 🚀
Whenever we do release new features, we announce them on the Product Changes page, so I would recommend keeping an eye there too 📄
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