Problem to Solve:
We have several teams that have individual phone numbers (Sales, Success and Onboarding), and right now there is no way to have inbound calls to their numbers automatically assigned to them.
You can automatically assign voicemails to them, but not inbound numbers. The other workaround is that you can create individual inboxes for all of them, but this not ideal when you have a large number of people that will need inboxes across multiple teams working within one workspace.
Request:
Add the ability to assign a number to a person and a team, not solely a team in the phone setup:
Add the ability to assign an inbound call to a teammate within workflows:
