Ability to bulk edit help center collection audiences | Community
Skip to main content
Submitted

Ability to bulk edit help center collection audiences

Related products:Knowledge & Help Center
  • March 25, 2026
  • 0 replies
  • 9 views

Currently, you can bulk edit the fin audience, tags, and status. However, it would also be ideal to be able to select all articles in a collection and bulk edit the help center audience. Doing this manually is extremely time-consuming if a collection has more than 10 articles.

 

We ran into this issue when adopting a new product: we want certain users to see specific articles in our help center. This goes beyond Fin. Luckily, our colleague found a way to set up an automation script, but that shouldn’t have to be the case.