Ability to choose PDF attachment behavior (download vs. open in new tab) | Community
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Ability to choose PDF attachment behavior (download vs. open in new tab)

Related products:Knowledge & Help Center
  • February 11, 2026
  • 0 replies
  • 11 views

Description:
We would like the ability to configure how linked PDF attachments behave within the article editing interface.
Currently, when linking to a PDF, there is no option to control whether the file automatically downloads or opens in a new browser tab. We are requesting a setting in the article editor that allows authors to choose the behavior for each attachment link.
Requested functionality:
 Add an option in the article editing space allowing authors to select:
Open PDF in a new browser tab, or


Download the PDF directly


This setting should be selectable per link or attachment.
Use case:
Some documents should open immediately for viewing, while others should download for offline use. Providing this control improves user experience and reduces confusion.