Ability to copy/paste excel sheet format into email body like Gmail does. | Community
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Ability to copy/paste excel sheet format into email body like Gmail does.

Related products:Core Inbox
  • September 27, 2024
  • 2 replies
  • 8 views

I find myself having to go to Gmail instead of intercom whenever I need to send an excel formatted block to a customer, example below. I would like to be able to copy and paste this format into intercom, additionally be able to highlight and strikethrough text easily from the same little bar you bold/italicize/hyperlink etc form. 

Being able to paste these excel formatted texts looks much cleaner, and allows the user to see the sheet I am sharing without having to open/download an attachment. 

 

2 replies

Jennifer K
Intercom Team
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  • Intercom Team
  • October 2, 2024

Hi @Amanda Vernola 
 

Jennifer here from Intercom

Thanks for this feedback! I will pass it on to our Product Team as your wish 🤞

Whenever we do release new features, we announce them on the Product Changes page, so I would recommend keeping an eye there.


Jennifer K
Intercom Team
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  • Intercom Team
  • October 2, 2024
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