I’d love the ability to create mini-courses within Help Center. Our Help Centers cover the benefits we power (FSAs, HRAs, HSAs) for our partners, and I’d love to create interactive educational content (think lessons) with mini-quizzes to check for understanding so our users can not just access info, but learn info. I think this could look like
- Multiple-choice questions with feedback provided to users based on their responses
- Drag-and-drop for ordering items by prioritization
- Scaffolded lessons, where users could only access the next lesson by passing a quiz
- Quizzes that gate content