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Ability to Embed Google Slides

Related products:Knowledge & Help CenterIntegrations, API & Custom Actions
  • August 5, 2025
  • 0 replies
  • 36 views

Problem: We are currently unable to embed Google Slides into Help Center articles. Creating images (or turning images into a video) from slide decks requires additional manual work for initial set up. Inserting multiple images makes articles long and reduces customer engagement. Hyperlinking a PDF at the bottom of the document does not call attention and requires customers to be willing to download. Updating living slide decks requires additional manual work to reload a PDF, recapture updated screenshots, or remaking a video. This is time consuming and not an ideal experience. 

 

Solution: Add the ability to embed Google Slides to Help Center articles and the ability for changes to Google Slides to automatically update the embed.