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Ability to enter titles of sent emails

Related products:Core Inbox
  • March 12, 2025
  • 2 replies
  • 24 views

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“enter” should have been “edit” in the title.

Occasionally I forget to put a title for an email I’m sending and don’t notice until after the email is sent, and then I can’t change it and the message is permanently “Untitled” in the Outbound listings. 

I understand why I can’t edit an email after it’s been sent, but it would be nice to be able to edit the title. 

2 replies

Paul D
Intercom Team
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  • Intercom Team
  • October 9, 2025
The following idea has been merged into this idea:

All the votes have been transferred into this idea.

Paul D
Intercom Team
Forum|alt.badge.img+2
  • Intercom Team
  • October 9, 2025
The following idea has been merged into this idea:

All the votes have been transferred into this idea.