The problem: There's no way to see the backlinks of a Help Center article — i.e., which other articles contain internal links that reference it. The internal links between our articles are invisible to us as authors: we can create them, but we can never look them up.
Why it matters most — safe archiving: When we archive or delete an article today, we have no way to know which live articles still link to it. Every archive action risks silently leaving broken links across the Help Center, and we only find out when a customer clicks one. The same blindness affects renaming or merging articles, running content audits, and understanding the ripple effect before rewriting an article that other content depends on.
The request: A "Referenced by" view for each article — a list of every article that links to it. Natural places for it: a panel in the article editor, a column or filter in the Articles list, or at minimum a warning when archiving/deleting an article that other articles still link to it ("3 articles link here — review before archiving").
Implementation note: tracking links by Article ID rather than URL would keep the index accurate even when titles or URLs change.
This is a standard link-management capability in most content platforms (wikis and CMSs typically call it backlinks or "what links here"), and the underlying data already exists in the article content — it just isn't exposed to us. It would make maintaining a large, interconnected Help Center dramatically safer. Thanks for considering!