Challenge: Currently when you want to choose a custom date range for an Intercom report, you select the dates from a calendar view, and you don’t have the ability to manually type in the date range. For shorter time ranges, this isn’t a huge hassle, but if you’re trying to get a bigger-picture report and span a larger time frame, you have to keep clicking through months until you get to the right date.
Suggested solution: I think it would be a helpful addition to be able to manually type in a custom date range. Or, alternatively, having the ability to select the months, days, and years from a drop-down menu for each would also be an improvement, in my opinion.