Ability to merge help articles and have FIN combine the content of the two. | Community
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Ability to merge help articles and have FIN combine the content of the two.

Related products:Knowledge & Help Center
  • July 10, 2025
  • 1 reply
  • 8 views

It would be great to have the ability to merge two help articles in a way that FIN will make suggestions for what the final article will look like.

It could also be to import the contents of a help article into the article you are working on.

 

Pain: you sometimes realise you have very similar articles on a subject, which don’t really need to be separate; it could all just be in one article.

It takes time to re-write an article and bring everything over. You don’t just want to copy/paste the content, as you might be repeating yourself and there will be a lot of superfluous content.

Solution: Have FIN go over the two articles and make suggestions for the final article and outcome.

1 reply

Conor
Super User ✨
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  • Super User ✨
  • July 10, 2025

Love the idea ​@Reynir Óli Smárason !