Ability to see an overall customer satisfaction average for each user and each company | Community
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Ability to see an overall customer satisfaction average for each user and each company

Related products:Data
  • February 24, 2025
  • 0 replies
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Hello,

It would be very cool if from the user page and from the company page you had a box that showed an average overall csat score from responses received from that user or that company.

We would find this useful on the success/retention side of the business where we could get a quick snapshot of their satisfaction when doing a comprehensive overview of that particular user or company which may for example be leading into an interaction or response we need to approach with them.

Thank you for your consideration.