Ability to set per-channel reply expectations | Community
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Ability to set per-channel reply expectations

Related products:Core Inbox
  • October 7, 2025
  • 0 replies
  • 7 views

Specifically for the Slack Connect channels, it would be nice to be able to have a different reply expectation message. Those messages don’t get sent to email, for instance, so the “you’ll get replies here and in your email” message is incorrect. We also have different SLAs for convos coming from Slack, so the reply times are inaccurate.