When I customize the layout of ticket views or customer data (for example, arranging columns or fields in a way that works best for me), each member of my team has to manually recreate the same setup on their own.
Would it be possible to introduce an option to share or publish a view/layout template, so that other users could easily copy these settings instead of configuring them individually?
Additionally, it would be very helpful if admins could manage and define default views, tables, or conversation attributes for all users, or assign them based on roles or teams. This would make it much easier to standardize how teams work with data and ensure everyone uses the same structure when handling conversations.