A visually impaired user reached out to us to report that on iOS, the Intercom Messenger chat interface does not play well with VoiceOver. Screen reader users cannot hear or select buttons or interact with the bot's workflow options because they lack proper accessibility labels.
Submitted
Accessibility: VoiceOver does not recognizes Intercom buttons
Join the Intercom Community 🎉
Already have an account? Login
Login to the community
No account yet? Create an account
Intercom Customers and Employees
Log in with SSOor
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.