We need to add a disclosure for using AI in our chatbot and this special notice area is perfect - except that we also need a link to our AI and privacy policies. We’ve noticed that our competitors who use Zendesk have a footer notice with a link. This would be awesome if it was available soon. Right now, we include it in the conversation and it decreases conversions substantially.
+3Hi
Jennifer here from Intercom 😊
Thanks for this suggestion, I will pass it on to our Product Team and keep my fingers crossed for you 🤞
Whenever we do release new features, we announce them on the Product Changes page, so I would recommend keeping an eye there.
+1
In addition to this, the special notice is also multilingual!
I also have other great news for you, we also released a new feature to allow you to display your privacy policy in the Messenger!
https://www.intercom.com/help/en/articles/9319961-updates-to-the-messenger#h_0f3fbfc9d7
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