Add a ‘Status is not closed’ filter in Inbox search | Community
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Add a ‘Status is not closed’ filter in Inbox search

Related products:Core Inbox

Today, Inbox search lets you filter to Open, Snoozed, or Closed, but there’s no way to filter for everything that’s not Closed (Open + Snoozed) in one view. This would help teams quickly see all active conversations without having to switch between Open and Snoozed.