Add a "wait for office hours" option in workflows and series | Community
Skip to main content
Submitted

Add a "wait for office hours" option in workflows and series

Related products:Proactive SupportWorkflows
  • October 26, 2025
  • 0 replies
  • 4 views

Nurit
Innovator ✨
Forum|alt.badge.img+2

The "wait" action in both workflows and series should include an "office hours" option. Currently, in workflows, we create multiple branches to check whether we are within or outside of working hours. This process could be simplified significantly if there were an option to "wait for office hours."