Add ability to completely delete individual messages in spam inbox once they are reviewed. | Community
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Add ability to completely delete individual messages in spam inbox once they are reviewed.

Related products:Core Inbox
  • October 9, 2024
  • 2 replies
  • 27 views

Add the ability in the Spam inbox for us to delete spam messages once we have verified they are spam.

2 replies

Yes please! We want this urgently. Because you can’t delete emails from spam, there are constantly items sitting there. Because there are always items sitting there, it gets ignored, and legitimate emails are overlooked. If we could clear it to zero, then you would know that you need to check it when there is a number against spam.


Jennifer K
Intercom Team
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  • Intercom Team
  • October 15, 2024
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