Add an option for "Move to Top" and "Move to Bottom" to the article options menu | Community
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Add an option for "Move to Top" and "Move to Bottom" to the article options menu

Related products:Knowledge & Help Center
  • November 14, 2024
  • 1 reply
  • 12 views

Please add an option for "Move to Top" and "Move to Bottom" to the menu on articles in collections. It is cumbersome to drag an article all the way to the top when you have dozens of articles as they are automatically added to the bottom of the collection.

This is particularly valuable in collections covering topics such as Release Notes or Newsletter where content needs to be sorted by descending creation date. It is also valuable when there is a new article that needs to be highlighted.

Alternatively, an option to default sort a collection by article creation date could also be valuable.

 

1 reply

Jennifer K
Intercom Team
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  • Intercom Team
  • November 20, 2024

Hi ​@Jake Rubenstein 

Jennifer here from Intercom

Thanks for this suggestion! I’ll let our Product Team know you’d like to see this implemented.

Whenever we do release new features, we announce them on the Product Changes page, so I would recommend keeping an eye there.