Add article creation/edit topic events in Webhooks | Community
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Add article creation/edit topic events in Webhooks

Related products:Integrations, API & Custom Actions
  • November 10, 2025
  • 0 replies
  • 10 views

It would be incredibly useful if Intercom Webhook topics included events for article creation and editing. This would allow my team to automatically trigger tasks in our project management system (e.g., via Zapier) instead of manually tracking every content update. Right now, the lack of these event types in Intercom prevents us from automating what could otherwise be a simple and efficient workflow.