Hello! We would like to request that the “Email To” attribute (Email address to which the message is sent to by the customer) is included in the available attributes that can be sent to an external API via Custom actions. As you can see in this image, that specific attribute is not currently available, so we can’t differentiate which address did we received the email to, so we can run a different action depending on the receiving address.
It would also be great to have the Email Subject attribute available, and a “Has attachment” attribute that is “True” if the message has an attachment, and “False” if it doesn’t. This would allow further customization / automation using Intercom’s current tools.
Thanks!
